Module 1 Class Introduction
Unit 1 Introduction  - Preview  
Unit 2 Live Class Information  
Module 2 Class Content
Unit 1 What is Customer Service and Who Delivers It?  
Unit 2 People: Clients and Employees  
Unit 3 Processes for Success  
Unit 4 CS programs and automation  
Unit 5 Consistent, Scalable, Reproducible, Amazing Customer Service  

Class Outline

Your Instructor

Contact our support team

Contact Form