Navigating Emerging Technologies for MSPs
- On-Demand Learning
- Course Code: 5W30
This class will help you:
- Technology Opportunity Identification: Gain the ability to identify and assess emerging technologies and trends relevant to Managed Services Providers.
- Decision-making Skills for Technology Adoption: Gain understanding in using frameworks and criteria to make informed decisions about integrating new technologies into service offerings.
- Financial Literacy for Technology Investments: Acquire skills in building and interpreting financial models to evaluate the ROI, TCO, and payback periods of technology investments.
- Risk and Compliance Management: Learn about risk assessment frameworks and compliance requirements for adopting and implementing new technologies in services.
- Practical Implementation Skills: Develop skills for creating pilot programs, adapting existing services, and formulating strategic roadmaps for technology adoption.
What you get
- On-Demand Learning
- Handouts & Resources
- Full Lifetime Access
- Automatic updates to course content
- Access to Instructor
- Last taught live: Jan 09, 2024
Class Description
In this five-week course, you will delve deep into the strategic facets of leveraging emerging technologies and trends for Managed Services Providers (MSPs). As the technology landscape continually evolves, the ability to identify and integrate new technologies into your MSP service offerings can be a significant differentiator. This course is designed to equip you with the tools, frameworks, and practical skills necessary to not only adapt but also thrive in this fast-paced environment.
Week 1 sets the stage by helping you understand the analysis process of current technology trends and how they can impact your MSP business. You’ll learn forecasting techniques that empower you to anticipate technological shifts, giving you a competitive edge.
Week 2 focuses on equipping you with decision-making skills tailored to technology adoption. By understanding how to evaluate and prioritize technologies based on various criteria, you’ll be well-placed to make choices that align with both market demand and your company’s capabilities.
In Week 3, you’ll gain financial literacy specific to technology investments. Whether you are a business owner, a manager, or a technical lead, understanding the financial implications of your choices is crucial. You’ll learn about building financial models to calculate ROI, TCO, and payback periods, enabling you to make fiscally responsible decisions.
Risk and compliance are the central themes of Week 4. In today’s complex regulatory environment, integrating new technology into your offerings isn’t just a matter of technical compatibility; it also involves meeting compliance standards and managing risks. You’ll acquire skills to navigate this intricate landscape effectively.
Finally, Week 5 enables you to put all the pieces together. You’ll engage in practical exercises that teach you how to create pilot programs, adjust your existing service offerings, and develop strategic roadmaps for incorporating new technologies into your business.
Through a blend of lectures, examples, exercises, and group discussions, you will emerge from this course with a robust understanding of how to strategically leverage technology trends. Whether you’re a seasoned MSP professional or aspiring to become one, this course will provide you with valuable insights and skills to elevate your career and business.
Your Instructor
Course Outline
| Module 1 | Class Introduction | |
|---|---|---|
| Unit 1 | Introduction - Preview | |
| Unit 2 | Live Class Information | |
| Module 2 | Class Content | |
| Unit 1 | Scanning the Technology Horizon for Opportunities | |
| Unit 2 | Evaluating and Prioritizing Emerging Technologies | |
| Unit 3 | Financial Modeling and ROI for Technology-Driven Services | |
| Unit 4 | Risk Management and Compliance in Technology-Driven Services | |
| Unit 5 | Incorporating Emerging Technologies into Service Offerings | |
| Unit 6 | Next Steps . . . |
Certifications
All classes help you work toward a Specialist Certification as either a Core or Elective class for a particular pathway.
You can become a Certified Professional by taking just one class and passing the associated exam.
You can become a Certified Specialist by taking 5 classes and exams that apply to a single pathway.
This class fulfills requirements for these Specialist Certification Pathways:
How it works
IT Service Provider is intentionally set up to give busy IT Business owners access to focused, high-quality education right when you need it most.
All classes are available on-demand, with the most recent live class recordings available immediately upon registration.
Most classes are taught live every 12-18 months. Instructors take care to update content, slides, and handouts to reflect changes in the industry.
Good news: Once you register, you’ll have lifetime access which means you can attend the new live class and review the newest recordings for life.
Log in or create a new account
Logging in before you register helps make sure you don’t accidentally pay twice!
Register for this class
If it’s your first time, welcome! Add this class to your cart and go through the checkout. You’ll be added to the live Zoom portion automatically. Handouts are available now (or shortly) inside the class units.
If you’re a returning student to this class and just need to register for the new Zoom link, head to Module 1, Unit 2.
See Class Outline below.
Add this class to your calendar
Check your email for the Zoom Confirmation. You should receive reminders ahead of each Unit, but we always recommend you add the class to your calendar. Remember, it’s 5 consecutive Tuesdays from 9 – 10am Pacific.
Revisit the class as needed
You’ll have perpetual access to the class recordings, transcripts, and handouts. And, next time it’s taught live, you’ll be able to join the Zoom sessions and access the new content.
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Frequently Asked Questions
I want to become a Certified Specialist. How do I declare a Specialist Pathway?
In your Dashboard, go to “My Pathways” and you choose your pathway there. Declaring your pathway lets you easily track your progress, and it’s free!
I registered for this class years ago – can I attend the new live sessions?
Yes – you’re welcome and encouraged to join live sessions whenever it’s taught again.
To get the Zoom information, make sure you’re logged in and head to Module 1, Unit 2: Live Class Information – see Class Outline above. By the way: you’ll automatically have access to the new recordings and handouts by visiting any unit in Module 2.
I lost the Zoom link for the live portion, where is it?
Log in, and then head to Module 1, Unit 2: Live Class Information.
Where are the recordings?
Same place as the handouts – make sure you’re logged in and head to Module 2.
Please allow 24 hours for the recordings to be posted after the live class.
I’m already registered. Where are the handouts?
Handouts are inside each unit of Module 2.
Make sure you’re logged in and check out the Course Outline above.
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