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IT Service Provider University

IT Service Provider University

Continuing Education for IT Professionals

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IT Service Provider University
IT Service Provider University
Continuing Education for IT Professionals
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Unit 1

The Exceptional Leader

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Creating Your Sales Playbook

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Unit 1: Financial Statements and Chart of Accounts

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Planning, organizing, and documentation

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Foundations for Modern IT Services

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YouTube – Setup and Optimizing for Marketing

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Twitter – Setup

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The Modern Automated Service Desk, ROI, & Model

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What is Customer Service and Who Delivers It?

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Introduction, Overview. Marketing vs. Sales

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About ITSPU

ITSPU provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications.

Certification Pathways

Management
Technician
Sales/Marketing
Service Manager
Front Office

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