This is the required prerequisite for all certifications. Taught by Karl W. Palachuk.
Overview of the Course
- Introduction to ITSPU
- Managed Service Fundamentals
- Alternatives to Managed Services
- Build a Plan for the Future
Handouts:
- Certifications Matrix
- Transformation of an Industry into a Profession
- Certification Plan (docx)
- Slides
This 75 minute course includes a guide to planning your certification pathway.
| Module 1 | Introduction |
|---|---|
| Unit 1 | Unit 1: Introduction - Preview |
| Module 2 | Class Contents |
| Unit 1 | Foundations for Modern IT Services |
