This is the required prerequisite for all certifications. Taught by Karl W. Palachuk.
Overview of the Course
- Introduction to ITSPU
- Managed Service Fundamentals
- Alternatives to Managed Services
- Build a Plan for the Future
- Certifications Matrix
- Transformation of an Industry into a Profession
- Certification Plan (docx)
This 75 minute course includes a guide to planning your certification pathway.
|Unit 1||Unit 1: Introduction - Preview|
|Module 2||Class Contents|
|Unit 1||Foundations for Modern IT Services|