1A Foundations for Modern IT Services
This is the required prerequisite for all certifications. Taught by Karl W. Palachuk. Overview of the Course Introduction to ITSPU Managed Service Fundamentals Alternatives to Managed Services Build a Plan for the Future Handouts: Certifications Matrix Transformation of an Industry into a Profession Certification Plan (docx) Slides This 75 minute course includes a guide to…
5W01 – Core Standard Operating Procedures for Small IT Providers
Core Standard Operating Procedures for Small IT Providers – W501 You’re guaranteed to learn something that will make or save you the price of admission! This course will cover the most important procedures you need to have in place to run an efficient and highly profitable Managed Services Business. Whether you’re a new Computer Consultant…