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- Introduction
Unit Summary
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Unit Summary
What this unit is about
This course covers the most important “rules” you need to follow to create a massively successful IT Consulting business. Based on Karl’s 20+ years experience running successful businesses – and helping others do the same.
How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certain “Unbreakable Rules” for success. Best-selling business author and coach Karl W. Palachuk draws on more than twenty years of owning and running service-based businesses to present the rules his companies live by.
These rules will help you align your personal and professional goals while creating “standard operating procedures” to automate successful habits. Notice that “The customer is always right” is not on the list. Why? Because everyone knows that’s not true. Customers are frequently wrong, or would make bad decisions if we didn’t help them to make good decisions.
Objectives
- Define YOUR company’s rules for greater success
- Learn great “best practices” for your company
- You will take actions to improve your business before the class is over
- Improve your profit
- Improve customer service
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