Powerhouse of One: How To Be A Super Successful Solo MSP

If you prefer to run a very small managed service business, you can be extremely successful – but you have to create excellent processes to make that happen. Multi-state MSP owner Lori Hardtke shows you how to grow your business to $350K and beyond without any additional full-time staff on your payroll.
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Catch the introductory video

This class will help you:

  • A different, simplified approach to packaging your Managed Services
  • How to grow revenue and net income without hiring any full-time staff
  • A quick start guide to Profit First and establishing quarterly bonuses
  • Tactics on utilizing engagement letters, pre-paid support agreements & raising rates
  • Automating your business to run like clockwork

What you get

Class Description

Updated for 2024!

You hear it all the time, you need to work “on” your business not “in” your business. You need to hire staff and delegate in order to grow. But what if you could grow your business to $350K or more without any additional full-time staff on your payroll?

Tired of sitting in traffic to make that meeting across town and filling up at the pump every few days? What if you could master running your MSP practice remotely nearly 100% of the time?

Ever dream of having no monthly A/R and no debt?

Then this class is for you!

“The class Lori did was simply awesome. I learned so much. She is what I want to be when I grow up!”
– David Streit, Stephill Associates, LLC

Here’s what you will learn:

  • How to pick the right vendors who become an extension of your company
  • How to position your micro-MSP to prospects and clients as though you have an army of employees behind you!
  • A different approach to packaging and pricing your offering
  • How to sell additional technology services that are pure profit
  • How to land new MSP contracts without leaving your office!
  • Tactics on raising rates and going after low hanging fruit
  • Creating automation so your business runs like clockwork
  • Conducting Technical Business Review (TBRs)
  • Finances – Learn how to break through to a 6-figure salary
  • How to Live Your Business Dream
  • …And more tips-n-tricks to help you be different and think different!

Delivered by Lori Hardtke, MSP and Peer Advisor. Lori has been an MSP (managed service provider) for many years and runs a two-state business with no full-time employees.

This course is intended for business owners and managers. It is particularly useful for the Service Manager or Operations Manager.

Your Instructor

Lori Hardtke

MSP and Certified Profit First Professional and Certified Fix This Next Advisor
Lori Hardtke is an MSP, a Certified Profit First Professional, a technology educator, author, and coach. Lori has been an MSP for many years and lives and runs her MSP remotely (in Hawaii) for clients in 7 different states with no full-time employees. It is her mission and passion to help business owners of any size eliminate debt, prioritize profits, provide clarity, and reduce financial stress.
See full profile →
Lori Hardtke smiling at you

Course Outline

Module 1 Class Introduction
Unit 1 Introduction  - Preview  
Unit 2 Live Class Information  
Module 2 Class Content
Unit 1 Vendors/Affiliations/Peer Groups  
Unit 2 Sales Processes for Services that are Pure Profit  
Unit 3 Plans, Pricing & Agreements  
Unit 4 Finances – Learn how to break through to a 6-figure salary  
Unit 5 Automating Your Business to Run Like Clockwork  
Unit 6 Next Steps . . .  

Certifications

All classes help you work toward a Specialist Certification as either a Core or Elective class for a particular pathway.

You can become a Certified Professional by taking just one class and passing the associated exam.

You can become a Certified Specialist by taking 5 classes and exams that apply to a single pathway.

This class fulfills requirements for these Specialist Certification Pathways:

How it works

IT Service Provider is intentionally set up to give busy IT Business owners access to focused, high-quality education right when you need it most.

All classes are available on-demand, with the most recent live class recordings available immediately upon registration.

Most classes are taught live every 12-18 months. Instructors take care to update content, slides, and handouts to reflect changes in the industry.

Good news: Once you register, you’ll have lifetime access which means you can attend the new live class and review the newest recordings for life.

  1. Log in or create a new account

    Logging in before you register helps make sure you don’t accidentally pay twice!

  2. Register for this class

    If it’s your first time, welcome! Add this class to your cart and go through the checkout. You’ll be added to the live Zoom portion automatically. Handouts are available now (or shortly) inside the class units.

    If you’re a returning student to this class and just need to register for the new Zoom link, head to Module 1, Unit 2.

    See Class Outline below.

  3. Add this class to your calendar

    Check your email for the Zoom Confirmation. You should receive reminders ahead of each Unit, but we always recommend you add the class to your calendar. Remember, it’s 5 consecutive Tuesdays from 9 – 10am Pacific.

  4. Revisit the class as needed

    You’ll have perpetual access to the class recordings, transcripts, and handouts. And, next time it’s taught live, you’ll be able to join the Zoom sessions and access the new content.

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Frequently Asked Questions

I want to become a Certified Specialist. How do I declare a Specialist Pathway?

In your Dashboard, go to “My Pathways” and you choose your pathway there. Declaring your pathway lets you easily track your progress, and it’s free!

I registered for this class years ago – can I attend the new live sessions?

Yes – you’re welcome and encouraged to join live sessions whenever it’s taught again.

To get the Zoom information, make sure you’re logged in and head to Module 1, Unit 2: Live Class Information – see Class Outline above. By the way: you’ll automatically have access to the new recordings and handouts by visiting any unit in Module 2.

I lost the Zoom link for the live portion, where is it?

Log in, and then head to Module 1, Unit 2: Live Class Information.

Where are the recordings?

Same place as the handouts – make sure you’re logged in and head to Module 2.
Please allow 24 hours for the recordings to be posted after the live class.

I’m already registered. Where are the handouts?

Handouts are inside each unit of Module 2.
Make sure you’re logged in and check out the Course Outline above.

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